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We’re here to help with any.
Response time
Within 24 hours, Mon-Fri
Frequently asked questions
How do I choose the right red light therapy device?
Consider what area you want to treat—face, body, or specific spots—and how you prefer to use the device, whether wearable or handheld.
How often should I use red light therapy products?
Most users find benefit in daily or several times weekly sessions of 10 to 20 minutes, but follow the specific instructions provided with your device.
Where can I get help if I have questions about my order or product?
Please contact us via our support email or phone for assistance with products, orders, or guidance.
Where do you ship from?
Orders ship from our nearest fulfilment partner to keep delivery fast and reliable.
What if the item is not right for me?
Contact support and we will help with an exchange or refund, no hassle.
